Returns of full-price apparel are accepted within 7 days of receipt of purchase. Merchandise must be accompanied by this receipt (or email) and must be in original condition (not worn, altered, or washed) with hangtags attached. Refunds will only be given to customers using credit card, Apple Pay, Venmo, Meta Pay, PayPal and Shop pay. Merchandise paid for with cash or amazon pay may only be returned or exchanged within 7 days for store credit. coop & spree reserves the right to refuse any exchange or return if we deem the purchased items to be misused, harmed, or intentionally damaged.
All accessories, kids toys, jewelry, swim, pajamas, special orders, bodysuits, wellness/beauty items, and SALE items (including items purchased as part of a special friends & family discount or special instagram promotion on this site) cannot be returned or exchanged as they are final sale. If a return is permitted, coop & spree does not provide a return shipping label; the customer is responsible for shipping the item(s) back and incurring the cost of the return shipment. Finally, shipping isn't refunded if items are returned.
If your purchase is eligible for return, please email firstname.lastname@example.org to receive instructions and authorization.